We’re living in different times right now, and they are very challenging. But challenging times are when character is revealed. So how do you decide the right kind of actions to take during a time like this to really make an impact for your clientele, your career and also your organization?
Number one, start with the spirit of help. Make sure that everyone knows that you are game on, all in, stepping in to make a difference in everyone’s lives every day. And that doesn’t just mean reactionary things, it means proactive things. It also means that you’ve never had more of a need within your organization to have compassionate listening skills to find out what’s needed and wanted by your clientele and also from your team members.
These are not the times to sit and wait for someone to tell you what to do. These are the times instead, to take the right actions in the right order and to find out how resourceful you can be.
Lastly, make sure that you’re choosing joy. Yes, there’s a lot to contemplate that’s not good. There’s a lot of problems that are about to hit and a lot of it can be rather ugly. But here’s the reality. We’ve been through world wars, we’ve been through other recessions, we’ve been through the Great Depression. Life goes on and it’ll get good again. The one thing that we can choose is our attitude, so choose joy, and spread it around your organization and to your clients as well.
Now is a time when you’re really needed to bring your highest and best self to work every day.