Archive for the ‘Culture Transformation’ Category

Every Great Idea Started as a Crazy Idea

Monday, February 12th, 2018


I’ve got a crazy idea for you. I hope you have crazy ideas. Seriously, every great idea start as a crazy idea. Without crazy ideas, you have no chance of having really great profoundly transformational ideas, and so it’s important to take out your ideas and get them out there in the world. Marriott, when they have their idea about ironing boards and irons and having them in the room, that was heresy and crazy because people had waited hours for that and now every hotel room has it. One person, one crazy idea transformed an industry. What’s your crazy idea?

Move from Transaction to Transformation

Monday, February 5th, 2018


Are you in transaction business or are in the transformation business? I’m gonna suggest that most people are in the transaction business, but they can take that business and make it transformational, and by doing exactly that, they will have more fun, create more success, and go home every night feeling really good about themselves for the difference that they make.

You see, transformational work is about the difference of the activities of the transformation. So, if someone’s in front of you and you want to make an impact on them, by doing only the activities and taking only the order, that doesn’t really feel very fulfilling. But, when you look at the person and say, “How do I rock their world and change their life in a positive way?” And do your job from that outcome, you will love your job, and every Monday you’ll be saying, “Thank God it’s Monday,” I promise.

No Sometimes Means Not Now

Monday, January 15th, 2018


I’ll never forget being on a bus in Turkey and this man was trying to sell me some scarves and he was very, very pushy. And my son at the time was ten years old he turned to the guy and he says, when my mom says no, she means no. I’ll never forget that story cause the entire bus broke into laughter. But, the reality is no doesn’t always mean no. I’m glad my son thought it at the time however. No can sometimes mean not now. It just means it wasn’t presented in the optimal way. So, whenever you receive a no, ask yourself how can you get the person enrolled in a better understanding and what did you miss on your side of the conversation that would help them better understand to get to a result that optimizes the situation. So, no doesn’t always mean no.

Discipline or Regret

Monday, December 25th, 2017


The late Jim Rohn used to say there are only two pains in life, the pain of discipline and the pain of regret. But the good news is we get to choose. I love that concept. You see in life we can have regrets of all the things we didn’t do, the health we didn’t have, the success we didn’t have. Those are all regrets. Alternatively, we have the disciplines. The disciplines of what we do to have good relationships. The disciplines that we do to have good health. The disciplines that we do to make sure that we are effective at our jobs.

So, all we have to do in life is create good disciplines and hold ourselves to them. How can you decide today to put one new discipline in place and to give yourself credit for it everyday and build it into a habit and then bring in another new discipline behind that. Because disciplines are what make successful people successful. However you define success, that’s up to you. So you have two choices for pain, discipline or regret. You choose.

Negotiate Before a Breakdown

Monday, October 30th, 2017



We all want to hit our deadlines and we want to hit our outcomes. But, sometimes, things just go funky and we get behind and we have problems. So, what do you do?

Do you hide and hope nobody notices? I hope not. Because when you do such a thing, suddenly people start to look at you as though you are someone who cannot be trusted. Alternatively, when you know you’re about to have a breakdown, get vocal. Make sure people know. “Guys, I’m in trouble. Next Tuesday is when this is due. I’m falling behind on this. I’m not hitting that number. I want you guys to know. Here’s what I’m doing about it.”

Get visible and vocal, and renegotiate before. The last thing you want to do is to go into your boss and say, “I didn’t hit the deadline. I wish I would understand the project,” because we had plenty of time to talk about that before.

Never let someone down; but alternatively, renegotiate before you hit a deadline. And, make sure you have an agreement so that you can keep your integrity. Because without integrity, there is no basis for a relationship.