Archive for the ‘Culture Transformation’ Category

Negotiate Before a Breakdown

Monday, October 30th, 2017



We all want to hit our deadlines and we want to hit our outcomes. But, sometimes, things just go funky and we get behind and we have problems. So, what do you do?

Do you hide and hope nobody notices? I hope not. Because when you do such a thing, suddenly people start to look at you as though you are someone who cannot be trusted. Alternatively, when you know you’re about to have a breakdown, get vocal. Make sure people know. “Guys, I’m in trouble. Next Tuesday is when this is due. I’m falling behind on this. I’m not hitting that number. I want you guys to know. Here’s what I’m doing about it.”

Get visible and vocal, and renegotiate before. The last thing you want to do is to go into your boss and say, “I didn’t hit the deadline. I wish I would understand the project,” because we had plenty of time to talk about that before.

Never let someone down; but alternatively, renegotiate before you hit a deadline. And, make sure you have an agreement so that you can keep your integrity. Because without integrity, there is no basis for a relationship.

What to do when you blow it

Monday, October 23rd, 2017



Oh my goodness, you blew it! Has that ever happened? Happens to me all the time. Here’s the thing to do. We all are going to blow up, but it’s how we handle it when we make a mistake.

When a mistake happens and you blow it and you blame, that’s not a good thing for building your career. It’s also deteriorating to the relationships that you have. Alternatively, when you blow it, here are the words that come out of your mouth: “I blew it and here’s my massive corrective action plan to get back on track.”

No one wants to hear that the dog ate your homework. That is not a good plan for building relationship. They do want to hear, “I blew it guys. This isn’t okay. Here’s what I’m doing about this.” When you speak those kind of words, they see you as being a leader and someone that can be trusted. But the best part is how you feel about you.

Accepting Feedback Can Be Hard

Sunday, October 1st, 2017



Accepting feedback can be hard. We don’t like to hear that we’re not perfect.
But guess what…7 billion people on planet Earth and not one of us has it completely going on. We all have imperfections, it’s part of the human condition. So get over it.

And, in fact, the people giving you feedback are coming from the right space. The worst thing you can do is shut that down. If you’re a person who naturally becomes defensive whenever receiving feedback, you probably know that about yourself. But just because that’s who you used to be, doesn’t mean that’s who you are. So be intentional.

When someone’s giving you feedback, even if it’s hurting on the inside, say, “Thank you, what else can I learn from you about how to do this better?” By getting into the spirit and doing the things that confident people do, you will melt down your defensiveness. And as a result, increase your results and your joy at work. I promise.


Sunday, September 24th, 2017




Everyone thinks that their organization has a communication problem. And it’s true, but isn’t it funny that the word communication doesn’t say much? Because you don’t know what the communication issue really is.

Is it that information doesn’t pass up through the organization, or down through the organization, or through the organization, or is it that we don’t work through conflict well? What is the real communication issue?

Well, I will tell you one communication issue you can address yourself, and that is keeping your supervisor and your team appraised of what’s going on.

If there’s a customer issue, let people know; if there’s a project breakdown, let people know; if there’s a deadline about to not be hit, let people know. Because in the absence of information, real breakdown happens.

So today, decide to be an over-communicator. and bring that to work with you every day.

Is someone really bugging you at work?

Monday, August 7th, 2017


Is someone really bugging you at work? That happens, doesn’t it? It’s happened to all of us. Okay, I’m going to tell you something you may not want to hear. According to Carl Jung, who basically is the founder of modern psychology, he says that whatever bugs you about somebody else speaks more about the work you need to do on yourself. He says it’s a displaced part of you. Hmm. I know you didn’t want to hear that part.

You see, we all have all good things within us, and we all have the bad things within us. But if someone is driving you crazy and every encounter with them is kind of like fingernails going down the chalkboard, know this: It probably has to do a lot more with you than about them.

So the last thing you want to do is complain about them, because you’re just revealing your own stuff. Instead, go have a productive conversation and ask for a behavior and listen to their responses with kindness in your heart and an opening in your spirit for a better relationship between the two. It’s your fastest path to your personal growth. What an opportunity to see people in the best light and realize that it’s okay to be human and imperfect. It’s part of the deal for everyone.