Archive for the ‘Employee Engagement’ Category

Keeping Millennials on board

Sunday, February 22nd, 2015

So you have mixed feelings about all the new Millennial generation employees around you. Hey, join the crowd. There’s plenty of talk about a lack of focus and commitment in these folks and whether they should even be hired in the first place.

Here’s a wake-up call: Unless your company can survive a generation-wide hole in the workforce (psst: it can’t), they WILL be hired. In fact, by 2025, those born between 1980 and 2000 will make up 75 percent of the workforce. For every one of us, there will be three of them!

Learning how to keep Millennials engaged and productive should be a top priority not only for managers but for the colleagues of these younger employees. It won’t always be easy. No generation has ever been as willing to jump ship for better wages or working conditions. When that happens, it’s hard on everyone.

It’s true that some Millennials want to be paid for doing nothing, but every generation has some of those, especially when they are young. But far from being lazy, the best of the Millennials are actually MORE likely to stay if they have challenging and meaningful work assignments that hold their interest.

So when you’re on a project with younger coworkers, don’t assume they can only handle the more routine tasks, and be sure to ask their opinions when you can. You might be surprised at what you get.

And don’t forget the importance of a little positive feedback once in a while. It can mean even more coming from you than from the boss.

Signs of disengagement

Monday, March 24th, 2014

Have you seen the TV series Lie To Me? The main character is an expert in micro-expressions, including the subtle signs that someone is not telling the truth.

When it comes to disengagement at work, a lot of the same signs are in play, and you don’t have to be an expert to spot them. You just have to care enough to look for them.

When people are disengaged, they make eyes at others during meetings as if others can’t see it. The person playing with a pencil, not making eye contact, or even texting during a meeting is disengaged. They might stand off to the side after the meeting is over, speaking under their breath, or even leave early without permission.

Forbes columnist Kevin Kruse suggests an intervention as early as possible. Engage the disengaged person by asking for input or opinions during the meeting: “Michelle, how do you think we can approach this in the most effective way?”

If the person doesn’t snap out by the end of the meeting, have a quick chat right away: “I couldn’t help noticing that you seemed a little distracted during the meeting. Do you have any concerns about the way this is being done?”

This can be done no matter who you are. You don’t have to be the project leader to address disengagement, just a team member who cares. And be sure to present it in a positive way (“Do you have any concerns about the way this is being done?”), not as an accusation (“You seem to have an attitude problem”).

The company, and everyone in it, can benefit from the care you show in effectively addressing disengagement on the spot.

Spice It Up!

Sunday, August 11th, 2013

Stuck in a rut? We’ve all been there.

You wake up and eat the same thing, tasteless but sustainable. You walk into the office, casually greet the same people, and continue on, hardly listening to what your coworkers have to say.

You work all day at the usual tasks. You go home. Fix dinner. Eat dinner. Watch TV. Go to bed. Then you wake up and do it all again.

Routines keep us grounded to a certain extent. There is comfort in having a sense of your life’s direction—even if that direction is circular. But it can also become a soul-deadening treadmill.

But why not spice things up? You don’t have to changes jobs or move to New Zealand to get out of that rut. Recognize that a lot of your routine is a matter of daily choice. You have a dozen options for breakfast, but you choose the same thing as yesterday because it’s easy and familiar. That’s fine, until it’s not, at which point it’s time to mix it up.

When you walk into the office, instead of dully saying, “Morning, Bob,” like you have a thousand times, throw him a high five. Heck, make it a behind-the-back high five!

Instead of reading the paper during your lunch break, like you have a thousand times, grab Chris, the new guy that you haven’t spent much time with. Chat him up a bit!

Take a new route home. Listen to a different radio station. Go out for dinner to a restaurant you’ve never been to before.

You’ll be amazed at the shift in attitude these simple changes can make.

Connecting Engagement to the Bottom Line

Sunday, June 9th, 2013

Still not convinced that employee engagement is the key to success?

As if the evidence wasn’t already overwhelming enough, the numbers keep flooding in connecting employee engagement to the bottom line. Last year, companies with high levels of employee engagement reported an average improvement of 19.2 percent in operating income, while companies with low levels of employee engagement declined an average of 32.7 percent!

So what’s it gonna be—19 percent up, or 32 percent down? The choice is yours.

Don’t think for a minute that you don’t have the budget to make engagement happen. It doesn’t take a massive investment to reap big rewards.

A Work Foundation study showed that organizations that increased practices related to engagement by just 10 percent increased profits by an average of $2,400 per employee per year. And the engaged organizations grew profits as much as three times faster than their competitors.

So what if your leadership isn’t on board? Get going without them. One person can radically change the engagement of an organization. Leadership is not just a position—it is a way of being. Get the ball rolling, then bring your team along. It may save their bonuses, raises and even their jobs.

Remember, engagement is just a decision. DECIDE to be happy where you are—and you will be.

Normalize the Impossible

Sunday, May 12th, 2013

In the early 1950s, one sports barrier seemed completely unbreakable—running a mile in under four minutes.

Both the scientific and athletic communities had deemed it impossible. But on May 6th, 1954, Roger Bannister proved the world wrong, running a mile in 3 minutes 59.4 seconds, Bannister broke the four-minute mile, crushing a world record that had stood for nine years!

That’s a spectacular feat, of course, made possible by Bannister’s unwillingness to accept that it couldn’t be done. But even more stunning is what happened next. Less than two months later, a runner named John Landy also broke the “unbreakable” four-minute mile. In the following three years, a total of 16 runners did so, even shaving additional time off the record.

Had the human body changed? Nope. Had the track shrunk in size? Nope.  A mile was still a mile.

So what had changed? Runners now believed it was possible! Once Bannister shattered the record, it lost its power to deny the achievement. This limiting belief, this psychological barrier, had held others back for years. But one after another, runners began to believe.

The world record is currently 3 minutes, 43 seconds. Imagine that.

It’s amazing how real our mental barriers can be. So what barriers have you constructed in your life? What have you deemed as impossible? Imagine infinite possibility. Disallow psychological barriers. Normalize the impossible.

How can you break the four-minute mile in your life?