Archive for the ‘Managing Employees’ Category

In Crisis, There’s No Time For Nonsense

Sunday, April 12th, 2020

In difficult times, there’s no time for nonsense. Forgive yourselves everything from the past, but right now there is no time for excuses. There is no time for whining and complaining about what doesn’t work. There’s no time for gossip, whether you spread it or are receiving it. In fact, that should be a non-negotiable at all times, because that makes for an unsafe work environment.

Instead, this is the time to bring your highest and best self to work every single day, to also find ways to do things that you never thought that you could. Listen, everything that someone’s a master at, they didn’t use to be a master at it. So why would you be different? If you’re not good at grammar and spelling, use these challenging times to go home at night, read a couple of books, get online, take some testing, learn grammar and spelling, become a master. If you’re not good at marketing copy, go figure that piece out. If you’re not good at sales processes, go decide to be a master of it. Whatever it is that is your profession, step in, get good at it, and allow no-nonsense from yourself or from anyone else in your organization.

These are the times where everyone wants to be a leader, and if you’re waiting for someone else to say, no, we don’t do things like that around here, let me assure you that that nonsense will be the reason that layoffs will happen and that your salaries will be frozen. So step in and be a shepherd of your culture right now.

Now Is The Time To Massively Increase Your Results

Friday, April 3rd, 2020

Challenging times require substantially changed behaviors.  Everyone knows the story of the 110-pound mother who can lift the car off of her child because there was a need, and there was no one else around to do it.  Well, think of yourself as being that 110-pound woman who there’s no way in regular times you could lift the car, and that’s how you should approach your job every single day. So if you were producing five widgets, the question you should ask yourself is, seriously, how do you produce 500 a day? If you were able to have other projects that you are doing or different impact on customers, how do you raise that impact by a hundredfold?

These times require massive action that’s the right action. If you don’t know how to be in the mastery of the work that you do, Google it. Go home, read a couple of books. Come to a different person, because these kinds of times require those who step in all-in every day. Be that person.

Step Into Your Authenticity

Monday, November 4th, 2019

Authenticity is the daily practice of letting go of who you think you’re supposed to be and embracing who you are. Your leadership is correlated to your willingness to be vulnerable and real.

When we put up a façade as we walk into the office, people don’t buy it anyway. If instead, we become authentic and talk about our challenges and where we need to grow, and we “cough up the proverbial fur ball,” people support us because we’re being authentic.

Let go of the façade. You don’t need to wear a mask when you come into the office every day. Instead, step into your authenticity, and be the leader who’s willing to be vulnerable and real. Watch how people will support you in making your dreams come true.

Get Good Face Time With The Boss

Monday, June 8th, 2015

Most managers know that it’s important to schedule regular one-on-one meetings with their direct reports. But if you are one of those direct reports, do YOU know how important those meetings are?

It would help if you did, because no meeting is more abused than this one. It’s rarely planned and it’s the first thing to be rescheduled when things get tight, which is pretty much always. As a result, they are largely ineffective.

It’s time to fix that, and there’s no need to wait for the boss to do it.

Show initiative by coming to the meetings prepared with concise bullets outlining your current projects and where they stand, as well as a small number of questions that are appropriate for this setting. End each meeting by asking if there’s anything you should be doing differently, or any way to improve communication.

Here’s a news flash: This meeting is not mostly about the work. It’s about establishing and maintaining a trusting, effective relationship between supervisor and employee. And there’s no end to the benefits that flow from that.

The Mistake-Free Workplace! (And Other Fairy Tales)

Saturday, September 29th, 2012

Perfection is a beautiful idea. So is Santa Claus – but that doesn’t mean you’ll get presents under the tree just by being good.

Likewise, if you set your mind on perfection and decide to accept nothing less, you’re in for a long, hard fall. And the very things you’re hoping to achieve will fall with you.

Don’t get me wrong—it’s a very good thing to set the bar high, to push yourself and others to do more than they ever thought possible. But part of the package when you’re dealing with human beings instead of robots is knowing for a FACT that mistakes will happen on the way to your goals.

Everyone makes mistakes. It’s part of the human package. So if you’re a manager, how do you deal with employee mistakes when they happen? (more…)