Posts Tagged ‘Employee Engagement’

Welcome Mr. Criticism

Monday, December 6th, 2010

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Thank God it’s Monday!™ Our good old friend Mr. Criticism. Who hasn’t run into him before?

Sure, we take it from our kids as they give us a hard time around the dinner table. But how do we handle criticism in the workplace?

For starters, you can’t let it bother you. Some critics are critical simply because they’re jealous. Some are bitter. And some are having an awful day. But every so often you’ll find a genuine critic in the best sense of the word—and it is to these critics that you must open your ears.

What an opportunity! Find some truth in what they have to say, and you can grow. Now sometimes it’s complete rubbish. But there is usually at least 1 percent of what they have to say that could be helpful if you took it in.

You’ll know what criticism is worth listening to. Just stay strong and evaluate their words honestly, and apply changes.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



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Work Incentives that WORK

Thursday, November 25th, 2010

It’s true: money is a useful motivator. But according to a classic study at Ohio State University, it’s not the only motivator that increases employee engagement and productivity. Turns out it’s not even the most effective one.
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Be You

Monday, October 25th, 2010

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Thank God it’s Monday!™ It’s far too easy to lose sight of who you truly are when you’re at the office.

“I’m not on track to reach quota, so I can’t waste my time engaging with other employees.”

“I can’t take it. Jared’s success is making me look bad.”

“Should I jump in and make that joke? What if they don’t laugh?”

This discontent, this frustration—it’s all driven by a lack of comfort.

By this point in your life, you have a pretty good sense of who you are. And by this point in your life, you’ve come to the conclusion that when you stray from the path that defines you, you quickly grow frustrated.

So choose comfort. Don’t hesitate to be yourself.

Everyone’s laughing at the lunch table, and a joke pops into your head… make it! You feel that the company is underachieving, setting the standard of excellence beneath its capability… raise the standard!

BE YOU, and create a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

TGIM e-zine: October 18, 2010

Monday, October 18th, 2010

Issue 100 ~ October 18, 2010

In this Issue:

Not signed up for the TGIM e-zine?
Transform your team from “snooze-button hitters” to “rock-star performers” and create a buzz-worthy environment your clients will love. Sign up today and receive the TGIM e-zine and Roxanne’s weekly one-minute audio every Monday morning!

TGIM e-zine: September 27, 2010

Monday, September 27th, 2010

Issue 97 ~ September 27, 2010

In this Issue:

Not signed up for the TGIM e-zine?
Transform your team from “snooze-button hitters” to “rock-star performers” and create a buzz-worthy environment your clients will love. Sign up today and receive the TGIM e-zine and Roxanne’s weekly one-minute audio every Monday morning!

Be Where You Are

Monday, September 13th, 2010

* Transcription

Thank God it’s Monday!™ When you are at work, are you thinking about home? When you’re at home, are you thinking about work? When you are with your kids, are you watching television and ignoring them? When you’re in a meeting at work, are you fully engaged in crafting the next solution, or are you thinking about how to look good?

Most people are anywhere but where they’re at, and it gets in their way.

Being fully present means that when you’re in a conversation, you’re in that conversation, looking that person in the eye, hearing their every word, and seeking the meaning that they’re trying to communicate. And yes, it is hard work.

Here’s a challenge. In your next conversation, be nowhere but there. Hang onto the words of the person or persons talking thinking only about what questions you can ask to better understand their point. Practice hearing everything they say, and probe to find out if you interpreted what they said properly.

People aren’t used to being truly heard. You will honor that person and honor yourself by being fully present.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

TGIM e-zine: September 6, 2010

Monday, September 6th, 2010

Issue 94 ~ September 6, 2010

In this Issue:

Not signed up for the TGIM e-zine?
Transform your team from “snooze-button hitters” to “rock-star performers” and create a buzz-worthy environment your clients will love. Sign up today and receive the TGIM e-zine and Roxanne’s weekly one-minute audio every Monday morning!

Thank You, Thank You, Thank You

Monday, September 6th, 2010

* Transcription

Thank God it’s Monday!™ One of the best ways to improve your happiness is to decide to move to a state of gratitude. That’s right. Appreciate what you have, every day. I know, I know, you have college tuition payments coming and you’re short, you have a boss who is asking more than is humanly possible, and you don’t have a clue how to keep it all together.

Well, breathe and begin to appreciate what you have. You have a job. You have a boss who cares enough to coach you. You have two arms and two legs that function. Your heart is beating and your white blood cells are working to keep you alive. You get the point.

There is always so much to appreciate, so be in a state of gratitude.

Start by approaching five people in your workplace and letting them know what you appreciate about them. I guarantee you will feel closer to them and enjoy them more just by having done this experience.

Gratitude changes results, so step on up and indulge by wildly giving gratitude.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Employee Engagement

Thursday, September 2nd, 2010

True employee engagement occurs when individuals apply the full measure of their creative energy and talent to performing work that wholly supports achievement of the organization’s goals. And while perfect engagement is not achievable, our experience and the Gallup Organization’s research reveal that a clear, forward-looking strategy aligned with the organization’s vision, values, and mission goals and translatable to the day-to-day activities of all organization members combined with inspiring leadership is absolutely essential to maximizing employee engagement.

Check out the resources and articles around Employee Engagement on the Strategy Driven website at their Employee Engagement Center of Excellence.  There are some written by yours truly, but many articles by other experts as well!

Let’s Get It Started!

Friday, August 20th, 2010

© Gino Santa Maria | Dreamstime.com

There’s a song I love to play over the loudspeakers at my public events. The song is “Let’s Get it Started” by the Black-Eyed Peas, and we use it to call everybody back from break, to pump them up and get them ready to GET IT STARTED again!

We could use just about any high-energy song to get people’s attention, but this one has something special, and its right there in the title––Let’s get it started. It doesn’t say, “Let’s hope somebody else gets it started.” It’s about US, you and me, getting started and making things happen.

Maybe you’re playing a waiting game in your company, waiting for management to get the memo and start making a positive culture change happen. You’ve filled out enough suggestion cards to fill the old card catalog at the New York Public Library. Maybe you’ve even dropped a few heavy hints in person. Nothing. Ever. Happens.

Time to stop waiting. It’s time to get it started.

Culture change is first and foremost about a change in attitudes. It’s about making people feel appreciated, giving them a common goal, and helping them to have fun in the process. NONE of these requires a lot of money or time, and best of all, NONE requires the involvement of the head honchos.

Still, you don’t have to do this all alone. Certainly there are two or three other people who would like to see your workplace transformed. Put together an informal group––a “coalition of the willing”––and brainstorm ways to turn the place around. There is nothing more fun than taking the bull by the horns and watching as you turn around not just a workplace, but the lives of the people who spend half of their waking hours IN that workplace.

Here are three ways to get it started:

1. Create your own contest. If you know your company has an objective to sell 750 widgets a month, create a contest. Split your staff into teams. Have them report daily and put points for sales up on a white board. Hoot and holler, give out prizes for individuals and teams. Prizes don’t have to be expensive—people will knock themselves out for a chocolate kiss.

2. Start a low-key campaign against dysfunctional behaviors. Quietly enlist as many co-workers as possible in a pact to not engage in gossip, backstabbing, whining, or nay-saying, and to gently call others on it when they hear it in action.

3. Connect. It’s easy to crawl into our shells, keep our eyes on the floor, and forget that we’re surrounded by actual no-kidding people all day. Make an effort to meet the eyes of your co-workers. Smile and say hello. Ask about the family. This isn’t rocket science––but these simple connections can do more for transforming a workplace culture than the most elaborate system of incentives.

At the end of the first month, pull the team together to take a reading. Odds are very good that you’ll see evidence everywhere that things will never be the same.