Posts Tagged ‘High-Performance Culture’

Do What Others Are Unwilling to Do

Monday, October 13th, 2014

I have some friends, a married couple, who have worked out an agreement. He hates to talk on the phone. Every time their home phone rings, even if they’re in the middle of watching a movie, he looks up at her, and she answers it.

In exchange, he is in charge of all killing in the house – spiders, silverfish, mice, the works. Both of them probably grumble a bit when they do their assigned job, but in the end, each is grateful for the other’s willingness to take a hated task off their hands.

There’s a great message in this for anyone with aspirations to rise through the ranks in business. Every workplace and every industry includes some tasks that are less desirable than others. Everyone knows what they are, and when the boss asks for a volunteer to take one of these tasks on, you can practically see tumbleweeds blowing through the office.

Imagine how disheartening that is for the boss—and what a relief it is when you step forward to accept the job.

While most people spend their time procrastinating or complaining, winners take on the least desirable parts of their work without question or complaint. And in the process, they make decision makers grateful.

That’s a surefire way to climb the ladder to success.

The brilliant BHAG

Sunday, August 24th, 2014

Goals are important. That’s not news to anyone. But every goal in your professional life should have another goal hiding in quiet parentheses behind it – the Big Hairy Audacious Goal, or BHAG.

Hit the http://www.thankgoditsmonday.com/blog/wp-admin/post.php?post=3635&action=editgoal set by the boss and everything’s fine. But don’t watch for fireworks and champagne corks after you hit the goal. Instead, if you make a habit of hitting those BHAGs, it’s a massive and ongoing opportunity to be noticed.

If your goal is 20 closed deals in a given period, hear that as 25 or 30. Don’t even THINK about the number 20. Consider the BHAG your actual goal and move heaven and Earth to get there.

The BHAG gets you out of the habit of thinking too small. It changes your own sense of urgency and possibility. So hit the real goal, by all means. But always put a BHAG in its shadow, ready to break free. Then create an ironclad plan to make that happen.
Your work and your life will never be the same.

Authentic communication

Monday, June 2nd, 2014

If you’re like me, you’ve known some people who you’d trust with your very life. And if you’re like me, you know others who you wouldn’t trust to put the non-dairy creamer in your coffee. There are probably a million reasons a person goes one direction or another. But the reasons matter less than the outcomes.

All you can do is watch for clues about who’s who, and do everything in your power to be the trusted one for other people by using nothing but authentic communication.

In his bestselling book The Speed of Trust, Stephen Covey calls trust “the new currency in the new global economy.” Nothing builds trust more than authentic communication, and nothing breaks trust quicker than inauthentic communication—especially with your boss.

Sweet-talking to someone’s face and badmouthing behind their backs—that’s inauthentic. Lying, spinning, posturing, manipulating. Hidden agendas. Saying one thing and meaning another. These are behaviors that erode trust.

Every time you talk around your boss or don’t do what you said you’d do, that trust is eroded further until there’s nothing left to build a relationship on.

Instead, own your intention to communicate authentically. Be transparent. Say what you mean. Follow through on your commitments. And when you do, you’ll find that others are more likely to communicate authentically with you. Everybody wins.

The personal development plan

Monday, May 26th, 2014

It’s never been easier to keep learning. Not that many years ago, there was exactly one public website on Earth. If you wanted information, you had to trek down to your local library for a book. Now there are over 600 million websites putting the sum of human knowledge at your fingertips. It has literally never been easier to learn and grow.

But too many people don’t take that advice. Once they finish school, they get a few years into their careers… they figure they’ve arrived, and there’s no more learning to do. They couldn’t be more wrong.

One of the best ways to keep that growth happening is with a personal development plan.

Start with the end in mind: Where do you want to be 5 years from today? Then list the skills, habits, and learning you need to aggressively pursue to get you there. Then, plan out the steps…and get aggressive on your learning plan. Finally, make a detailed list of necessary steps toward each goal.

That’s it. Nothing fancy, nothing complicated, nothing long—just a concise plan to keep you sharp and moving forward.

Teach others how to treat you

Monday, May 19th, 2014

Are you treated well by those around you? Whatever your answer, I want you to consider the idea that you have taught people how to treat you.

We do teach people how to treat us. We let them treat us poorly if we don’t call them on it when they do. And when we allow crazy behaviors that make our workplaces unsafe or not fun, we get a predictable impact.

It goes both ways. If someone treats you well, lifts you up, makes your day—reinforce that behavior! Let them know what it means to you, and by all means, return the favor.

As a team, you need to decide what your non-negotiables are for behavior and hold each other to them. In no time at all, you’ll teach each other how to treat each other, and everybody wins.