Posts Tagged ‘Improving Morale’

Sticks and Stones Can Break My Bones…

Monday, July 12th, 2010

* Transcription

Thank God it’s Monday!™ The other night as I was working late, in comes Matt, the man who cleans our offices. He mentioned that he heard me discuss gossip on a Minneapolis television special. He went on to say that for years he’s been cleaning offices, and that he never ceases to be shocked about how much gossip he hears people spew while he’s cleaning around them. “Don’t they get that as soon as they walk away from that gossip, that they’ll be the next victim?” he asked.

Good point, Matt. People who gossip aren’t discriminating and neither are those who listen to it.

Try a little experiment. Do the opposite. Decide to say something positive about everyone you work around. At the end of the day, see how you feel about yourself. IF someone says something nasty about another, tell them a nice thing about that person and ask them to please go make a direct request of that person they’re complaining about.

Now, THAT makes it all interesting. You get to feel good about YOU, AND you get to teach others around you how to be of excellent character.

Have a hoot spreading the joy…

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

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Confessions of a Recovering Workplace Gossip

Wednesday, July 7th, 2010
© Varina And Jay Patel | Dreamstime.com

© Varina And Jay Patel | Dreamstime.com

So you’ve never gossiped, you say – never talked about a colleague behind her back, never spread a juicy rumor.  Congratulations!  I don’t believe you.

Okay, I suppose it’s possible.  But most of you out there have probably indulged in this bad behavior at some point.  I’m sorry to say there was a time when I did as well.  Then I came to realize how poisonous and destructive workplace gossip is.  Now I spend my time spreading the anti-gossip gospel.

A workplace full of whispered gossip is excruciating.  It is destructive to the soul of your workplace and the souls of the people in it.  They never feel safe, always wondering who is talking behind their backs.

Jack has a problem with Tom. So what does Jack do? He tells Lynne, and Jess, and Steve, and Jim, and Sandy.  Everyone, that is, but Tom.

It gets even better. Jack quickly realizes he can’t trust Lynne, Jess, Steve, Jim, or Sandy. They are the kind of people who welcome gossip, you see, and people who accept gossip tend to be equal-opportunity mudslingers. Soon enough, they’ll be welcoming gossip about Jack.

Okay, now let’s suppose you’ve got the message.  You’ve quit cold turkey on gossiping and backstabbing.  But what do you do when someone ELSE comes to you with gossip?

You can certainly put your fingers in your ears and hum the 1812 Overture while tap dancing.  But that won’t do anything to help Jack out of his own nasty gossiping habit.  And since it’s your watering hole he’s muddying, you have a vested interest in helping him on the road to recovery.

Next time Jack comes to you with complaints about Tom, simply say, “Gee, this sounds serious!  Let’s go talk to Tom directly so you can work this out.” When he looks panic-stricken, underline the point: “Well is this a serious problem or isn’t it?  I can’t do anything to help you solve it – only Tom can do that. So please promise me you’re heading directly there. If it isn’t serious, then what are we talking about?”

This approach may or may not shock Jack into giving up gossip, but it will certainly send a message that YOU are not an available receiver.  It also lets him know that you will not be gossiping behind his back – a positive message in and of itself.

Can’t… Have a Hangnail

Monday, July 5th, 2010

* Transcription

Thank God it’s Monday!™ You know the folks… the ones who need to go home early because they have a hangnail. But how about you? How resilient are you when you have a hangnail? Well, we don’t care about the hangnails, but would people describe you as fragile or resilient?

Let’s figure it out.

When you lose a deal, do you A: say, “Not a problem, I’ll get the next one and I KNOW they’ll come back anyway.” B: get bummed out and lose confidence, or C: get demoralized and decide to sort your paperclips for the remainder of the day while you polish your resume?

When your boss tells you that your project missed the mark, do you A: say “Thank you for letting me know. Please tell me all the ways I can improve this because I really need to know.” B: make yet another feeble attempt at fixing it with no input because your ego is bruised, or C: spend the next 20 minutes in the bathroom crying about how unfair your boss is?

When you walk into a break room and hear the conversation stop do you think A: they must be so excited to start a conversation with me that they decided to stop their current topic, B: ask “Waz up?” or C: decide they MUST be talking about how strange I am and go home in tears.

EVEN if the dweebs ARE complaining about you, why would you let them get you down? They are simply unaware that they are displaying their lack of good character since you already know that a complaint tells you more about a complainer than anything else.

If you aren’t scoring A’s right across the board, toughen up. Be a reverse paranoid and assume that EVERYTHING is coming up roses, you actually are ON the side where the grass is greener, and everyone just wants to be YOU!

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



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Generous Spirit

Monday, June 21st, 2010

* Transcription

Thank God it’s Monday!™ As 19th century historian Charles Kendall Adams noted, “No one ever attains very eminent success by simply doing what is required of him; it is the amount and excellence of what is over and above that is required that determines the greatness of ultimate distinction.”

Andrew Carnegie wrote a note in his early 20’s saying he wanted to spend the first half of his life accumulating as much money as he could and spend the second half giving it all away. He did it. In his life, he accumulated a $450 million fortune and gave it all away.

IF he had not lived long enough to fulfill his dream, it wouldn’t have happened. How can you be generous with your time, your help, and your insights NOW?

It’s time for your dreams to begin now. Be of a generous spirit.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



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It’s Official… Life is NOT Fair!

Monday, June 14th, 2010

* Transcription

Thank God it’s Monday!™ And if that’s the case, you certainly can’t prevent unfair and “bad” things from happening… but you CAN manage your reaction to those things. Bushrod H. Campbell points out, “If I’ve learned anything in my 70 years it’s that nothing’s as good or as bad as it appears.”

It’s all in the way you see it and react to it, isn’t it?

Imagine it’s your first day of vacation and it’s raining. That’s horrible. Now you can’t go canoeing
with the kids. Wait a minute. It’s great. You’ll be able to be with the kids in the cabin ALL day with no television. You’ll play games and bond. It will be the best vacation ever. Which is it?

As TV writer and producer Susan Harris puts it, “Anyone can be happy when times are good; the richer experience is to be happy when times are not.” Take it one step further. Why not MAKE your circumstances good.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.