Posts Tagged ‘Joy at Work’

Sticks and Stones Can Break My Bones…

Monday, July 12th, 2010

* Transcription

Thank God it’s Monday!™ The other night as I was working late, in comes Matt, the man who cleans our offices. He mentioned that he heard me discuss gossip on a Minneapolis television special. He went on to say that for years he’s been cleaning offices, and that he never ceases to be shocked about how much gossip he hears people spew while he’s cleaning around them. “Don’t they get that as soon as they walk away from that gossip, that they’ll be the next victim?” he asked.

Good point, Matt. People who gossip aren’t discriminating and neither are those who listen to it.

Try a little experiment. Do the opposite. Decide to say something positive about everyone you work around. At the end of the day, see how you feel about yourself. IF someone says something nasty about another, tell them a nice thing about that person and ask them to please go make a direct request of that person they’re complaining about.

Now, THAT makes it all interesting. You get to feel good about YOU, AND you get to teach others around you how to be of excellent character.

Have a hoot spreading the joy…

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

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Confessions of a Recovering Workplace Gossip

Wednesday, July 7th, 2010
© Varina And Jay Patel | Dreamstime.com

© Varina And Jay Patel | Dreamstime.com

So you’ve never gossiped, you say – never talked about a colleague behind her back, never spread a juicy rumor.  Congratulations!  I don’t believe you.

Okay, I suppose it’s possible.  But most of you out there have probably indulged in this bad behavior at some point.  I’m sorry to say there was a time when I did as well.  Then I came to realize how poisonous and destructive workplace gossip is.  Now I spend my time spreading the anti-gossip gospel.

A workplace full of whispered gossip is excruciating.  It is destructive to the soul of your workplace and the souls of the people in it.  They never feel safe, always wondering who is talking behind their backs.

Jack has a problem with Tom. So what does Jack do? He tells Lynne, and Jess, and Steve, and Jim, and Sandy.  Everyone, that is, but Tom.

It gets even better. Jack quickly realizes he can’t trust Lynne, Jess, Steve, Jim, or Sandy. They are the kind of people who welcome gossip, you see, and people who accept gossip tend to be equal-opportunity mudslingers. Soon enough, they’ll be welcoming gossip about Jack.

Okay, now let’s suppose you’ve got the message.  You’ve quit cold turkey on gossiping and backstabbing.  But what do you do when someone ELSE comes to you with gossip?

You can certainly put your fingers in your ears and hum the 1812 Overture while tap dancing.  But that won’t do anything to help Jack out of his own nasty gossiping habit.  And since it’s your watering hole he’s muddying, you have a vested interest in helping him on the road to recovery.

Next time Jack comes to you with complaints about Tom, simply say, “Gee, this sounds serious!  Let’s go talk to Tom directly so you can work this out.” When he looks panic-stricken, underline the point: “Well is this a serious problem or isn’t it?  I can’t do anything to help you solve it – only Tom can do that. So please promise me you’re heading directly there. If it isn’t serious, then what are we talking about?”

This approach may or may not shock Jack into giving up gossip, but it will certainly send a message that YOU are not an available receiver.  It also lets him know that you will not be gossiping behind his back – a positive message in and of itself.

Can’t Fight City Hall

Monday, May 24th, 2010

* Transcription

Thank God it’s Monday!™ You can’t fight city hall. Maybe you SHOULD fight city hall. But, there are some fights not worth fighting.

Earl Nightingale said that 85 percent of people who are dismissed from their jobs are fired because they can’t get along with other people.

Getting along means accepting people for who they are. Yes, Joe is arrogant. Yes, Julie is self-consumed. And sure enough, Tom is a perfectionist. All that can be true.

Know that you can ASK other people for other behaviors, but you may have to accept that some people, not you of course, aren’t perfect.

Fixing the blame is a futile process. Fixing the relationship is ALL important.

All people have strengths and weaknesses and if the weaknesses don’t violate the core values of your organization, create chaos or bad client experiences, or disrupt due to lack of appropriate professionalism, you may just need to breathe deeply and navigate around those flaws.

Fight fights worth fighting and find the joy in celebrating the good things your teammates bring to the team.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

School of Hard Knocks

Monday, April 19th, 2010

* Transcription

Thank God it’s Monday!™ Did you attend the school of hard knocks? In life, we get one of two things from every encounter. We get the result we wanted OR we get the lesson.

Most people don’t realize that sometimes, IF the lesson sticks, the lesson is far more valuable than the desired result because it allows for a future of guaranteed improvement in results.

One young man was passed over for a promotion. He stormed into his boss’s office shouting, “How could you give Julie that promotion over me? I’ve been here longer! 20 YEARS of experience with this company and no promotion?”

The wise boss said, “Bob, you’ve had one year of experience 20 times. Bob, you just don’t learn from your mistakes.”

What a sad story. Learning to put your mistakes and failures in proper perspective is the key to personal and professional growth. Mistakes are rarely fatal but a person’s attitude about those mistakes could very well be.

Soul searching after each mistake is important to glean the lesson and putting habits in place so it won’t happen again…even MORE important.

Let mistakes be your treasure of discovery.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Practice Reverse Paranoia

Monday, April 12th, 2010

* Transcription

Thank God it’s Monday!™ People do things for all kinds of reasons. Those reasons are their reasons and sometimes we guess incorrectly about what their intention was. For example…

Your kid isn’t home on curfew so you assume:

A.) He’s in a car accident.
B.) He’s blowing off curfew.
C.) He’s dead.

Now, each of these is a bit extreme. When he arrives home, you find out that he ran out of gas and his cell phone battery was dead, and you feel a little silly.

The same thing happens in the workplace.

When someone walks right by you without giving you a warm fuzzy, you may assume:

A.) She is angry at you because you told the boss she missed a deadline.
B.) She is planning to get you fired!
C.) She hates you, she’s always hated you, and she’s running a campaign in the lunchroom to get everyone else to hate you.

In reality, you may find out in fact, she was late for a meeting and you flatter yourself—she wasn’t thinking of you at all!

Obviously making up the worst in your mind is not only destructive to your own sanity, but very counterproductive for your team.

Instead, practice reverse paranoia. Assume everyone loves you and is there to support you every day. IF there is a pattern to the contrary, deal with facts and approach that relationship issue head on.

Now, won’t THAT make you skip and hop a little every day?

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.