Posts Tagged ‘Workplace Performance’

Your Body Tells All

Friday, January 20th, 2012

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Thank God it’s Monday!™ You lean too far forward, and they step back. You lower your voice, and they lean forward. You look them directly in the eyes, and suddenly you are both completely engaged.

Our bodies speak more than our tongues. In fact, research suggests that 60-70 percent of all meaning is derived from nonverbal cues. So what are you really telling those around the office? While in a literal sense you may indeed say nothing, you may very well be saying more than you’d imagine.

Be aware of what your body tells those around you. Stand with your arms open as your boss offers a critique.
Look people in the eyes as you discuss strategy in the Monday morning meeting. Listen with your eyebrows up and nodding your head, and people will love sharing more. Confidently accept the difficult task that has been delegated to you.

People will ‘hear’ the difference.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



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Unbore Yourself and Get Out of Your Rut

Wednesday, January 11th, 2012


No matter how you feel today, there was almost certainly a time when you were engaged and excited about your job. It may have lasted for years, or not even made it through the first week. But if you find yourself bored and disengaged on the job now, there might be a reason that has nothing to do with the job itself.
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Who Are You When Nobody is Looking?

Tuesday, January 3rd, 2012

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Thank God it’s Monday!™ Who are you when no one else is looking? Imagine that your boss steps out for the week and your manager’s away for a few days. You’ve been working soooo hard, and now, finally, you’re free from the pressure of your employers.

You still come into work. You still sit at the same desk. You still drink the same coffee and eat at the same time. But how have you changed?

Do you continually muster the same energy, seize the same opportunities, work just as diligently? Or are you finding ways to mess around—I mean really, who’s looking?

Only you can truthfully answer these questions.

At day’s end, you can spin what you’ve accomplished however you’d like—you can convince yourself that you worked soooo hard. You can convince others that you’ve contributed soooo much. And maybe you have.

Only you know.

Who you are when no one else is looking is a great indicator of who you are for real. Your integrity is made visible.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Over-Communicate

Monday, October 3rd, 2011

* Transcription

Thank God it’s Monday!® Bosses do not like surprises. That’s one of the many reasons you should over-communicate with your boss whenever possible.

At the beginning of a project or initiative, get clear directions about the results and processes that he or she expects. Then as you work, report frequently on where you are in the process, what your struggles are and what you’re doing to overcome them. Never leave out the bad news—your struggles, your roadblocks; a manager who only hears ‘happy-happy, joy-joy’ will quickly turn suspicious and out comes the snoopy nose.

A boss I had in my twenties used to say, “Tell me the good news, tell me the bad news, but don’t ever surprise me.” I didn’t—and as a result—he never micromanaged my work. Daily and weekly reporting about where you are compared to your work plan will earn trust and everybody will be happy.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday!® How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday!® e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Under-Promise and Over-Deliver

Monday, August 8th, 2011

* Transcription

Thank God it’s Monday!™ Have you ever ordered a pizza, the guy on the phone said it would be an hour, and it shows up in 30 minutes? You’re pumped!

Or how about the last time you ordered a book off of Amazon? They said it would take 7 to 10 business days. When it arrives on day 2, you are one happy customer.

Coincidence? Not a chance. You’re just lucky? I don’t think so. This is pure marketing. It’s called
under-promise and over-deliver. And that way, when someone receives your ‘over’ delivery, they are more enthused and love you even more.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Learn to Say No

Monday, June 27th, 2011

* Transcription

Thank God it’s Monday!™ It’s every single day. Someone finds you out of nowhere, and asks you to help them in some way or another. How do you say no?

First, realize that it is completely fine to say no when appropriate. Say a client suggests that you come by their office for a conversation that would ordinarily take 10 minutes. But now with the commute, you’re looking at an hour—maybe an hour and a half. An hour you can’t afford to give up today.

Allow the client to make that decision for you. Perhaps you could conduct this conversation over the webcam. Tell your client that this would eliminate the required charge for out of office consulting.

Or perhaps Chris, from the cubicle next to yours, pokes his head around the corner in hopes that you can help him with a project he’s been assigned to. Make it clear that you appreciate his thinking of you, but that you will not be able to assist him until Tuesday, or whatever it may be.

Commit yourself to the tasks that are the highest and best use of your time. Learn to say no to the rest when appropriate.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

The End of Adult Day Care

Thursday, May 19th, 2011

Human beings come equipped with massive contradictions and imperfections. Our emotions battle with our intellect. Our community spirit wrestles with our selfishness. We think thoughts both lofty and low and emit smells both lovely and, uh… not.
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Give the Minimum, Get the Ax

Thursday, April 21st, 2011

A great new feature was added to credit card statements last year. You’ve probably seen it. Pay the minimum due each month, it says, and you’ll end up paying two or three times as much over the course of 10 or 17 or 22 years. Add just a few dollars more each time, though, and you’ll polish off the balance in 2-3 years and save thousands of dollars.
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The Little Things

Monday, March 14th, 2011

* Transcription

Thank God it’s Monday!™ Consider the services offered by a lawyer or a doctor. With a doctor for instance, the patient is unaware of what makes a phenomenal diagnosis. It’s unlikely that a lawyer’s client will look at the attorney’s plan for the case and point out flaws. The client simply is not an expert in these fields.

So, they make a judgment off the one thing they can gauge—the relationship. Do they feel valued? Do they feel cared for? Do they feel important?

No matter what your profession, spend time on the little things. In the long run, it’s the little things that give comfort, establish the relationship, and make the difference.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

When More is Less

Thursday, March 10th, 2011

One of the most counter-intuitive studies EVER on motivation came out a few months ago from MIT. At first glance, it’s just bizarre. But the more you think about it, the more powerful, and sensible, it becomes.
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