Posts Tagged ‘Workplace Performance’

Learn to Say No

Monday, June 27th, 2011

* Transcription

Thank God it’s Monday!™ It’s every single day. Someone finds you out of nowhere, and asks you to help them in some way or another. How do you say no?

First, realize that it is completely fine to say no when appropriate. Say a client suggests that you come by their office for a conversation that would ordinarily take 10 minutes. But now with the commute, you’re looking at an hour—maybe an hour and a half. An hour you can’t afford to give up today.

Allow the client to make that decision for you. Perhaps you could conduct this conversation over the webcam. Tell your client that this would eliminate the required charge for out of office consulting.

Or perhaps Chris, from the cubicle next to yours, pokes his head around the corner in hopes that you can help him with a project he’s been assigned to. Make it clear that you appreciate his thinking of you, but that you will not be able to assist him until Tuesday, or whatever it may be.

Commit yourself to the tasks that are the highest and best use of your time. Learn to say no to the rest when appropriate.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

The End of Adult Day Care

Thursday, May 19th, 2011

Human beings come equipped with massive contradictions and imperfections. Our emotions battle with our intellect. Our community spirit wrestles with our selfishness. We think thoughts both lofty and low and emit smells both lovely and, uh… not.
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Give the Minimum, Get the Ax

Thursday, April 21st, 2011

A great new feature was added to credit card statements last year. You’ve probably seen it. Pay the minimum due each month, it says, and you’ll end up paying two or three times as much over the course of 10 or 17 or 22 years. Add just a few dollars more each time, though, and you’ll polish off the balance in 2-3 years and save thousands of dollars.
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The Little Things

Monday, March 14th, 2011

* Transcription

Thank God it’s Monday!™ Consider the services offered by a lawyer or a doctor. With a doctor for instance, the patient is unaware of what makes a phenomenal diagnosis. It’s unlikely that a lawyer’s client will look at the attorney’s plan for the case and point out flaws. The client simply is not an expert in these fields.

So, they make a judgment off the one thing they can gauge—the relationship. Do they feel valued? Do they feel cared for? Do they feel important?

No matter what your profession, spend time on the little things. In the long run, it’s the little things that give comfort, establish the relationship, and make the difference.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

When More is Less

Thursday, March 10th, 2011

One of the most counter-intuitive studies EVER on motivation came out a few months ago from MIT. At first glance, it’s just bizarre. But the more you think about it, the more powerful, and sensible, it becomes.
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