Over-Communicate

Bosses might like sports, and they might not. They may or may not like water-skiing or Mexican food or romantic comedies. People vary.

But there’s one thing I can pretty much guarantee your boss does not like—surprises.

I don’t mean you shouldn’t throw a surprise party or bring flowers. I’m talking about the kind of surprise that requires sudden defensive action from the boss—the kind that doesn’t give enough time for the planning and strategizing that bosses are paid to do. THAT kind of surprise is the kind they absolutely hate.

That’s one of many reasons you should over-communicate with your boss whenever possible. At the beginning of a project or initiative, get clear directions about the results and processes he or she expects.

Then as you work, report frequently on where you are in the process, what your struggles are, and what you’re doing to overcome them.

Never leave out the bad news, your struggles and roadblocks. A manager who only hears happy-happy-joy-joy will quickly turn suspicious. A boss I had in my twenties used to say, “Tell me the good news, tell me the bad news…but don’t EVER surprise me.” I didn’t—and as a result, he never micromanaged my work.

Daily and weekly reporting about where you are compared to your work plan will earn trust, and everybody will be happy.

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