Let’s start by talking about huddles. A daily huddle is done daily. Many people have read my New York Times bestselling book, Thank God It’s Monday!, they’ve heard about huddles, and they think they’re doing huddles correctly. But there is an art and a science to putting together a huddle that engages people’s hearts, keeps them moving toward the right KPIs, ties every employee into the strategic plan, and builds the organization’s culture so there’s a brotherhood and sisterhood.
So it’s not just that you huddle, it’s that you know what to do with the huddle. It should feel like a breath of fresh air, where people understand that they’re getting better at their jobs, and they understand where everything is going. And when you have a stand-up huddle that goes 10 minutes, and communicate the outcomes to the culture, strategic plan, and projects that are in play right now, it’s very energizing for team members. And it’s going to take some work to get those right.