Archive for the ‘Self-Growth’ Category

Getting by Isn’t Good Enough: Make Exceeding Expectations Part of Your New Normal

Monday, October 23rd, 2023
 

Do you set the intention every day to exceed expectations? Let me ask you this: What’s more fun? You go home at the end of the day and you say, “Hmm, I met all my conditions of satisfaction, so I did my job”, or do you go home and say, “Ooh, I rocked people’s worlds and my customers were thrilled and my supervisor, I took half the load off of his or her desk and took on part of their job and blew them away in terms of making their life easier?” When do you feel best about yourself? Exactly. Whenever you exceed expectations. And many people come to work every day looking to barely meet expectations. And when we barely meet expectations, we don’t get that lift of self-confidence and self-esteem that we get when we know that we rocked people’s world. It starts with intention.

If you don’t start the morning by going, “Hmm, how am I going to blow away at least 10 different people today?”, the reality of it happening is pretty slim. What if today you set the intention right now that before you go home today you’re going to rock the world of 10 people? You will far exceed expectations. You will plus one everything, everything that’s asked for, you’ll do at least one thing beyond that which will blow them away. Do it for a day as an experiment, see how you feel about yourself, and then do it for another day. Then keep doing it as a habit. And I promise you, self-esteem is a battle for every human on planet Earth and the more you help and are contributing to others, the better your self-esteem rises. And the more self-esteem you have, the more you can conquer the unconquerable and your self-esteem grows even more. Start the journey perhaps today. Why not?

Give Yourself Permission to Prosper

Monday, October 16th, 2023
 

Do you give yourself permission to grow? Think about it. There are many people who have had the same job for over a decade, but their productivity really hasn’t improved much, their knowledge hasn’t improved much, and their outcomes haven’t improved much. And, as a result, they’re probably not growing in opportunities either.

Oftentimes it stems from someone who has not given themselves permission to grow. Permission to grow means you believe that you’re worth investing in yourself to learn more and to do better. Sometimes it comes from childhood beliefs that you’ve created about yourself, that you’re not worthy, or not good at math, or not good at grammar. You’re not good at spelling, or living your word, and hitting deadlines. When we have a story that we believe about ourselves, we live into the story until we decide to break the pattern. So I’m curious, are you the kind of person who’s going to stand up, invest in yourself, and decide to be the most valuable human being that you can possibly be? I think you’re worth it. Do you?

Did You Make Your Boss a Micromanager?

Saturday, October 7th, 2023
 

Micromanagers are oftentimes made as opposed to just their way of being. The reason that we make a manager a micromanager is because we don’t inform them where we are on our projects. We don’t get the conditions of satisfaction that we need before we take on a project.

We don’t let them know where we’re at with each client that we’re talking to – what the result is, what kind of outcomes we’re having, the stalls that we’re having, and the challenges that we’re having.

Without information, managers, who are responsible to their managers, of course, need to have questions answered. So sometimes micromanagers are made.

Start today by informing your manager to create great visibility of where you are with every project that you’re working on so they never have to ask another question. You’ll be happier, they’ll be happier, and all the right work will be done.

Who do I want to be today?

Monday, October 2nd, 2023
 

What if you started today, and every day, by asking yourself this question: What kind of person would I like to be today?

What one word would describe me? Well, that’s an interesting thought.

Maybe you’re gonna say kind. Well, that would change the way you’d go about your day.

Maybe you’d be innovative. That would change the way you’d go about the day.

Maybe it’d be resourceful. I’ll just figure everything out. That too would shape the choices you made throughout the day.

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Confusion to Conviction:  Creating the Mind that Buys…

Monday, September 11th, 2023
 

You’re watching the Super Bowl when one of those unforgettable commercials comes on.  You grab your sides with laughter.  How do they come up with these things?

The next day everybody at work is talking about that great ad for…

What the heck WAS the product?

We’ve all seen those ads—so much wall-to-wall cleverness and funny characters that there’s no room in your head to notice and remember what should be the one thing that 10 million bucks was supposed to achieve:  the purchase of the product.

The same thing applies to the sales process.  Who hasn’t seen a salesperson, fresh from a seminar on cross-selling, suddenly spread a dozen different account options like a Japanese fan in front of a poor customer, whose expression falls into a blank and frightened stare?

A confused mind never buys.  Tattoo that axiom on your brain.  Choice is a lovely thing, but give people too many options, shared with unclear thinking, causes a client to make no choice at all.

Barry Schwartz drives this point home in The Paradox of Choice—Why More is Less. More couples decide to date again in speed dating events with six options than with twelve.  More customers buy jam from a street market vendor with four choices than from a similar stall with eight choices.

Even if a customer does manage to make a choice, they are likely to be less happy about the one they selected because they know about the advantages they turned down in the other options.  People who were offered a plane ticket to Las Vegas valued the gift more highly when it was offered in isolation than when it was offered with several choices.

You confuse ’em, you lose ’em.  So, keep it simple.

Use fourth-grade language. Make your suggestions in chunks. For example, “I’m going to recommend three steps. The first step is to better align your deposits by setting up a Financial Freedom savings account, another for your 2nd home, and another for a college-savings account for your son. We’ll set up an automatic sweep as money comes into your account to each of these savings accounts. Then, your second step is to set up your loan structure, I’m going to recommend…”

Bring everything into a few small chunks and explain it in a way that makes it easy for your client to understand and to buy.

Remember, a confused mind never buys.

Your ability to help people requires you to demonstrate clear thinking so you can articulate the best options with the least number of steps and words.

This will make purchasing your product or service easy for the client and will create a mind more ready to buy.

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