Archive for the ‘Self-Growth’ Category

Not the smartest person in the room

Monday, April 19th, 2021

What if you really listened to understand? Now I mean, really listened to understand what that person is thinking and feeling and why.

Our society has moved to a dangerous part of history where we have powerful narratives and beliefs about how things need to be, and we get dogmatic and sink into what we believe as opposed to being very curious about why someone thinks differently.

We often believe that “our truth” is “the” truth.

(more…)

Set the intention to surpass your mentor

Monday, April 12th, 2021

Everyone needs a mentor. In order to achieve any level of mastery, we have to find mentors in the areas where we need to grow in next. We need to find the kind of people who want to take us on. One thing to recognize as you’re choosing a mentor: don’t hang on forever. We are in that relationship for a period of time to learn a certain thing. And our goal should be to surpass the mentor—that’s the best gift we can give to a mentor.

Now if somebody chooses you as a mentor—first of all, what an honor. But don’t allow the feeling of honor to blunt your usefulness. Remember that the best mentors know how to be abruptly truthful with the mentee. Sometimes we get stuck, and we just need someone to slap us around a little bit—figuratively, of course—to help us understand that there’s something more for us.

Years ago, I had a mentor. And I said something to him. I don’t remember what it was, but I’ll never forget his response. He said, “I’m appalled by your thinking. That’s very pedestrian thinking. That’s not how you think. You need to think at a higher level.”

(more…)

Who do I want to be today?

Monday, April 5th, 2021

What if you started today, and every day, by asking yourself this question: What kind of person would I like to be today? What one word would describe me? Well, that’s an interesting thought. Maybe you’re gonna say kind. Well, that would change the way you’d go about your day. Or maybe you’d be innovative. That would change the way you’d go about the day. Or maybe it’d be resourceful. I’ll just figure everything out. That too would shape the choices you made throughout the day.

(more…)

Does Your Attitude Choose You, or Do You Choose Your Attitude?

Thursday, September 3rd, 2020

Are you having a good day? Are you creating a great day? See, there’s a question that’s important for all of us to understand— “Do our attitudes chase us down, or do we choose our attitudes?” Well, that’s interesting. You see, every great day is filled with lots of disappointments and a lot of things that go wrong. Every bad day is filled with all kinds of great things that are happening. We determine and call a day a certain way, based upon what we believe to be a list of circumstances. But the reality is that we get to choose our attitude about whatever it is that’s going on. So why don’t you choose better days? Why don’t you decide that every day is an awesome day that’s filled with opportunities for you to learn and grow and to make a difference in the world? Because by choosing a great attitude, probably less bad things will happen because you’re looking for the good things.

A Passion for Customer Success

Sunday, August 30th, 2020

Are you passionate about your customer success? I hope so, because successful customers will never leave you. Satisfied customers, on the other hand, will dump you like a rock when somebody comes along with better pricing. Our job is not to do transactions. Our job is to transform. To transform the outcomes of our clients. That’s why we exist in this thing called a job.

So today be thinking, “How can I help every customer succeed, how can I bring wisdom, how can I let them know that I am a stand for their future and that I will bring value in every conversation that I have?” When you approach it that way, they can’t help but know that you are behind them, and they’re never going to go anyplace else.