Archive for the ‘Improving Morale’ Category

How to Get the Best Out of Your Teammates

Monday, June 29th, 2020

What if someone could refer to you as being love on wheels? That’s a great aspiration, isn’t it?

That means you’re coming from a place of compassion, kindness, and encouragement, and a little “kick in the backside” when they’re not getting something done correctly, because you are committed to who they can be and the results they can get.

That’s what being love on wheels is. That attitude is contagious, and that way of being is instructive. If you want to shape people’s ways of being around you, choose every day to step into being love on wheels.

Venting is Gossip

Monday, June 22nd, 2020

Got a gripe? Stand in line. Lots of people can point out a lot of things that are wrong, and it doesn’t do anybody any good. Instead, when you have a gripe, only go to the person who can do something about it.

If instead you take that gripe to someone who can’t do something about it and say, “see Tom, he doesn’t do this thing,” and roll your eyes, you are now a big part of the problem. Because now, people don’t feel like they can trust you to handle things with authenticity, kindness, or compassion.

Next time you see somebody who is missing the mark, go to that person directly and ask for what you need. Or, if you can’t get it from them, go to somebody who can coach them. But never go to another person because that’s gossip, and gossip is hurtful.

Now, if you’re thinking, “but Roxanne, I just needed to vent.” Let me assure you, venting is gossip. It only hurts other people, and people look at you differently because they now wonder what you’ll say when they turn their backs.

From now on, make a commitment to only directly ask from people what you need. If it’s a negative, ask directly or go higher up in the organization, but never go to another person. Then, people will see you as a person of great integrity.

Challenging Times Reveal Character

Friday, March 27th, 2020

We’re living in different times right now, and they are very challenging. But challenging times are when character is revealed. So how do you decide the right kind of actions to take during a time like this to really make an impact for your clientele, your career and also your organization?

Number one, start with the spirit of help. Make sure that everyone knows that you are game on, all in, stepping in to make a difference in everyone’s lives every day. And that doesn’t just mean reactionary things, it means proactive things. It also means that you’ve never had more of a need within your organization to have compassionate listening skills to find out what’s needed and wanted by your clientele and also from your team members.

These are not the times to sit and wait for someone to tell you what to do. These are the times instead, to take the right actions in the right order and to find out how resourceful you can be.

Lastly, make sure that you’re choosing joy. Yes, there’s a lot to contemplate that’s not good. There’s a lot of problems that are about to hit and a lot of it can be rather ugly. But here’s the reality. We’ve been through world wars, we’ve been through other recessions, we’ve been through the Great Depression. Life goes on and it’ll get good again. The one thing that we can choose is our attitude, so choose joy, and spread it around your organization and to your clients as well.

Now is a time when you’re really needed to bring your highest and best self to work every day.

Be “at Cause”

Monday, November 25th, 2019

John Lavelle said: “Ecstasy is a full deep involvement in life.”

What does that mean? Basically, what he’s saying is be “at cause.” Be the person who sees what needs to get done and then step in and make it happen.

Look at the person who supervises you. I bet they could use some help making things happen. Look at your customers. I bet they have other needs that aren’t being met. Look around everywhere around you. I bet you have coworkers who could really benefit by what you have to offer.

Be at cause so that you can experience the full deep involvement in life. You’re the one who steps in and makes great things happen.

Share Your Limits

Monday, October 10th, 2016

There’s always more work to be done….am I right? But one of the most productive things anyone can do is set definite limits on the work you bring home. Sometimes it’s unavoidable, and that’s fine. But when it becomes a norm to work through the evening, you are sapping your energy and reducing your productivity. And nobody wins that game.

Want some help keeping those limits in place? Share them with those around you.

If you’ve decided not to work after 7 pm, tell your wife or husband and the kids. They’ll hold you to it, believe me! And both your work life AND your home life, will be better for it.