We used to have an intern in our office who thought of this principle—“Plus one” everything.
What this means is that—beyond doing what is asked of you, and doing it on time—you do something else, above and beyond. Every time.
For example, maybe you wrote a report and you got it in on time. To “plus one” this, you ALSO took the liberty of doing a quick analysis of the report, finding redundancies, and making a recommendation to your boss about how to make the process more efficient.
In everything you do, find not just the time to give a little extra, but also the heart. It IS a matter of heart, you know. Once you’ve truly thrown your heart over the bar, “plus one” will happen naturally in everything you do.