The Secret to Great Customer Experience

What if you could see every customer as a way to uniquely express service by raising the bar from the last customer that you impacted? Hmm, that’d be interesting, wouldn’t it?

Instead of just having the same level of customer service, challenge yourself to outdo yourself. You “plus one” it—you see another opportunity. You think and you look in their eyes and you say: “How can I make this person’s life so much better?” It’s one of the best ways to love your job.

Creatively expressing yourself and getting better in a way that impacts other human beings—what could be more fun? The next customer you see, open your eyes up wide and look for opportunities to take it to the next level.

Leave a Reply