Posts Tagged ‘Joy at Work’

Can’t Fight City Hall

Monday, May 24th, 2010

* Transcription

Thank God it’s Monday!™ You can’t fight city hall. Maybe you SHOULD fight city hall. But, there are some fights not worth fighting.

Earl Nightingale said that 85 percent of people who are dismissed from their jobs are fired because they can’t get along with other people.

Getting along means accepting people for who they are. Yes, Joe is arrogant. Yes, Julie is self-consumed. And sure enough, Tom is a perfectionist. All that can be true.

Know that you can ASK other people for other behaviors, but you may have to accept that some people, not you of course, aren’t perfect.

Fixing the blame is a futile process. Fixing the relationship is ALL important.

All people have strengths and weaknesses and if the weaknesses don’t violate the core values of your organization, create chaos or bad client experiences, or disrupt due to lack of appropriate professionalism, you may just need to breathe deeply and navigate around those flaws.

Fight fights worth fighting and find the joy in celebrating the good things your teammates bring to the team.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

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School of Hard Knocks

Monday, April 19th, 2010

* Transcription

Thank God it’s Monday!™ Did you attend the school of hard knocks? In life, we get one of two things from every encounter. We get the result we wanted OR we get the lesson.

Most people don’t realize that sometimes, IF the lesson sticks, the lesson is far more valuable than the desired result because it allows for a future of guaranteed improvement in results.

One young man was passed over for a promotion. He stormed into his boss’s office shouting, “How could you give Julie that promotion over me? I’ve been here longer! 20 YEARS of experience with this company and no promotion?”

The wise boss said, “Bob, you’ve had one year of experience 20 times. Bob, you just don’t learn from your mistakes.”

What a sad story. Learning to put your mistakes and failures in proper perspective is the key to personal and professional growth. Mistakes are rarely fatal but a person’s attitude about those mistakes could very well be.

Soul searching after each mistake is important to glean the lesson and putting habits in place so it won’t happen again…even MORE important.

Let mistakes be your treasure of discovery.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



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Practice Reverse Paranoia

Monday, April 12th, 2010

* Transcription

Thank God it’s Monday!™ People do things for all kinds of reasons. Those reasons are their reasons and sometimes we guess incorrectly about what their intention was. For example…

Your kid isn’t home on curfew so you assume:

A.) He’s in a car accident.
B.) He’s blowing off curfew.
C.) He’s dead.

Now, each of these is a bit extreme. When he arrives home, you find out that he ran out of gas and his cell phone battery was dead, and you feel a little silly.

The same thing happens in the workplace.

When someone walks right by you without giving you a warm fuzzy, you may assume:

A.) She is angry at you because you told the boss she missed a deadline.
B.) She is planning to get you fired!
C.) She hates you, she’s always hated you, and she’s running a campaign in the lunchroom to get everyone else to hate you.

In reality, you may find out in fact, she was late for a meeting and you flatter yourself—she wasn’t thinking of you at all!

Obviously making up the worst in your mind is not only destructive to your own sanity, but very counterproductive for your team.

Instead, practice reverse paranoia. Assume everyone loves you and is there to support you every day. IF there is a pattern to the contrary, deal with facts and approach that relationship issue head on.

Now, won’t THAT make you skip and hop a little every day?

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Love on Wheels

Monday, March 29th, 2010

* Transcription

Thank God it’s Monday!™ Are YOU love on wheels? Now, I KNOW you’re a little concerned, when you heard the title, about where this title is going. So, let’s just get started.

We’ve all met that person who is simply, “love on wheels.” He constantly shows he cares. She always goes above and beyond. He sees the possibilities in you. She sees you blew it and affirms
you with a, “I know you’ll get this. Don’t you give up.”

Love is a word that isn’t used much in business and I suspect business would go better if it was. When we choose to always do the loving thing, spread the joy, build up our team members, provide tough love at the appropriate times, we know that not only will our business go well, but life will go well too.

Know that every one of us is called to a higher place of going beyond transactions, to being transformative for our team members and our families.

Set the intention to think of yourself as “love on wheels”—going gracefully through life spreading
your pixie dust on those around you and making the world a better place.

Have a great Monday!

Roxanne

Roxanne Emmerich’s Thank God It’s Monday! How to Create a Workplace You and Your Customers Love climbed to #1 on Amazon’s bestseller list and made the New York Times and Wall Street Journal bestseller lists—all in the first week of its release. Roxanne is renowned for her ability to transform “ho-hum” workplaces into dynamic, results-oriented, “bring-it-on” cultures. If you are not currently receiving the Thank God It’s Monday e-zine and weekly audios, subscribe today at www.ThankGoditsMonday.com.

Love this audio message? You may also download the MP3 version and PDF transcript below:



Download Instructions: Right-click the download button(s) and
choose ‘save link as…’ to save the file to your computer.

Seven Secrets of a “Thank God It’s Monday” Workplace

Wednesday, January 20th, 2010
© Vgstudio | Dreamstime.com

© Vgstudio | Dreamstime.com

What accounts for the difference between “Oh crap, it’s Monday” and “Thank God it’s Monday”?  It all boils down to seven habits that can change everything about the culture of your workplace:

1. Show up fully and commit with all your heart
At work, we think of home.  At home, we think of work.  Time to stop that.  The first step toward a TGIM workplace is being present and accounted for at work.  Thinking about being elsewhere leads to resenting where you are. 

While you are at work, commit to work with all your heart.  This is what I call throwing your heart over the bar—committing 100 percent to the moment and task before you.
 
2. Communicate clearly
Use powerful and positive language about what you will do and the attitude you expect from others.  If a TGIM workplace is your goal, take the time to make your communications clear on every level.

3. Go beyond the job description
Going beyond the job description happens when you pitch in and help others at work without expecting reward. Willingly share the load. If you’re caught up on your tasks, help someone else who is crunching for a deadline.  Instead of an extra burden, you actually feel more a part of things than ever.

4. Don’t tolerate dysfunctional behaviors
Establish a zero-tolerance policy for talking behind another person’s back, then give each other permission to address conflict head-on, out loud, courageously and honestly. Create a trusting and open environment and watch the dysfunction ebb away.

5. Clean up your messes
Relationships are built on trust. Without that foundation, there is no basis for a relationship.  We breach the trust each time we don’t do what we said we would do.  But here’s the thing—that breach can be healed quickly IF you come back and clean up the mess.  Acknowledge that the results are not okay, then make a commitment to put things right and prevent a recurrence.

6. Live a life of profound service
Once you place yourself in the service of those around you—your family, your colleagues, your customers—every moment becomes imbued with purpose and significance, and you feel GOOD. 
As you drive to work, begin thinking about how the work you do is serving others, contributing to their success and happiness.  This is the essence of true service, and the key to a workplace that draws you happily back, Monday after Monday after Monday.

7.  Celebrate
Every project consists of little steps, little victories along the way.  Recognize and celebrate them in ways large and small.  Build a system of celebrations and rewards—quarterly, weekly, daily—and follow through like your company’s life depends on it.  Because (psst) it does.

Acquire these seven habits and spread them through your workplace, then be sure to notice the first Monday your hand reaches for the alarm—and you smile.