What if, tomorrow, you became a superstar performer? Well, I’m going to guarantee you one thing. You would not have much rework. You would get it done right the first time, every time. Now to do that, guess what? You need to make sure you understand the conditions of satisfaction for every project and every responsibility. There’s a common way of doing this where people say, “Well, I didn’t know how to do it and I was waiting for the boss to tell me.” Guess what? Don’t wait for the boss. They don’t read your mind very well. You need to let your boss know that you’re confused about something and get the conditions of satisfaction. They don’t want you wasting their time because here’s what happens.
If you don’t get it right the first time, guess who’s going to end up redoing the work? That’s you. The mantra might be that they might say to you is, “If I’m doing your job, I’m not so sure why you’re here.” So you want to make sure that you get those conditions of satisfaction every time and be the person who pleasantly asks for those in a way that says, “Help me understand how to do this. I need a little more information about that. I think it’s this and this and this. Do I have that correct?” Make sure you ask all the questions as close to hello as possible whenever you’re assigned the project, because by getting it right the first time, you will create effective results very quickly. Once we know what to do, now we can get it done fast.