The Games People Play

Whether it’s conscious or subconscious, many people play games in the workplace. When I say “play games,” that isn’t exactly a compliment. I’m not referring to workplaces that have bean bags and foosball tables.

For instance, if your supervisor asks you to get something done, and you pretend later not to know about the assignment, and at the time that it’s due, you start to ask questions? That’s not going to go so well.

When bank employees play games in the workplace, it isn’t a good thing because what they’re doing is basically pretending not to know. It’s also called passive-aggressive behavior. Pretending not to know you are engaging in passive-aggressive conversation and behavior is not attractive in adults.

Get Conditions of Satsifaction

Instead, whenever you are unclear about something, get your conditions of satisfaction that we discussed before. And if it looks like you might be missing a deadline, negotiate well in advance and let your boss know well in advance that…

1. there is an obstacle
2. what it is
3. what you’re doing to get around it
4. and what your new intended deadline would be.

Ask if that is acceptable, because sometimes just because you’ve negotiated for it doesn’t mean that it’s automatically going to be a “Yes” answer from your boss. Maybe you have to reprioritize something else to get it done.

That cleanliness in how you have that conversation makes a big difference in the relationship and the outcomes of your job. Be very thoughtful about keeping your conversations clean, make direct requests of people, fulfill on those, and if you blow it for whatever reason, just say these beautiful words, “I blew it.” It’s that simple.

Everybody knows that everybody makes mistakes. That part’s okay. Granted, that obviously can’t happen every day, all day long. But when you make a mistake, how you handle that mistake defines who you are to everyone around you. It is a sign of your character. So, next time you blow it simply say these 3 words, “I blew it.”

Here’s my massive corrective action plan:

Number one, make sure it never happens again.

And number two, make sure this gets corrected and caught up.

We all know those people who just basically do the core things required of the job. And yet, when we put ourselves in a state of assuming that we will do nothing short of excellence, we stand out. Not only that, we make a difference in people’s lives, we get noticed, we feel good about ourselves, and we go home. And yet, most people are trying to figure out how can they get away with the least amount possible, as opposed to, “how can I be a standard for excellence going above and beyond always, “plus-oneing” everything that I do, always making sure everything is accurate and perfect and above and beyond.” It’s an interesting way to live, isn’t it?